Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.
With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world’s deadliest diseases and make life beyond cancer a reality.
At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.
Systems Engineering Manager – Client Engineering is the leader of the Systems Engineering End-User Services team, accountable for all activities related to Fred Hutch’s End-User Services Systems, including Configuration Standardization and Management, GPO Management (EU devices and servers), Application Packaging, Application Publishing, and Virtual Desktop Environments. The SysEng Manager has talent in coaching and motivating team members to deliver exceptional customer service and execute the day-to-day 24x7x365 operations and support services. The SysEng Manager ensures the timely and effective resolution of service disruptions and service requests; serves as an escalation point for customer and technical issues, conflict resolution, and clarification of processes. This role works with the Director of Systems Engineering to develop strategic direction and goals for the team and technology. The SysEng Manager has expertise in collaboration, building strong partnerships, complex problem-resolution, and people management.
The Systems Engineering Manager – End-User Services orchestrates the Systems Engineering team and defines and delivers the End-User Systems services. Using a combination of technical knowledge, people management, and influence to deliver service and support, which meet and exceed service expectations, the SysEng Manager provides leadership which ensures installed systems are working at optimal levels; proposed solutions will meet both customer’s needs and operational efficiencies; and is astute in short-term and long-term planning. The SysEng manager provides direction for various projects and activities; reviews and evaluates the team’s work and prepares performance evaluations, partnering with leadership to deliver process improvements and strategic direction.
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