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Now more than ever, our guiding principles are helping us in our search for exceptional talent – candidates who align with our unique workplace culture and who want to maximize
the abundant opportunities for growth and success.
If this describes you then let’s talk!
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.
Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise
RN Surgical Care Coordinator
Pre-Surgical Screening
Full-Time
Overview:
Hospital for Special Surgery, #1 in Orthopedics for the last 14 years, is currently looking for an experienced and energetic Full Time RN Surgical Care Coordinator.In this role the RN Surgical Care Coordinator will be responsible for maintaining and improving the clinical and administrative workflow of a busy surgical orthopedic practice. Your duties will entail coordinating all aspects of surgical coordination; anticipating the needs of patients as they arise.
Your role is essential to promoting a professional atmosphere through courteous communication, cooperation and respect for patients, visitors, and members of the healthcare team. In addition, you will be responsible for upholding stellar customer service practices for patients and families, as well as acting as a liaison to the physician and hospital departments.
DUTIES & ESSENTIAL JOB FUNCTIONS
Surgical Coordinator:
- Triage phone calls and patient inquiries, in a professional and efficient manner
- Retrieve messages frequently from voicemail (and EMR system where applicable) and return messages by the end of business day
- Schedule surgeries and other ancillary tests as directed by physician or office manager
- Prior experience scheduling surgeries, coordinating patients’ pretesting appointments is much preferred
- Perform financial transactions and related functions when appropriate and directed by physician or office manager
- Facilitate communication between physician and hospital departments, department management and patients
- Work independently on assigned tasks with minimal supervision
- Promote cooperation through teamwork
- Complete all in-service learning requirements including but not limited to the annual in-service learning.
- Perform other duties as assigned.
RN CLINICAL WORKFLOW RESPONSIBILITES
- Enters patient prescription requests in Epic for fulfillment by the physician
- Performs patient call backs for tests results as per physician instructions
- Triages patient phone calls and responds to clinical concerns as needed and per physician instructions.
- Maintains appropriate level of competency in using information systems.
- Participates in providing patient care and treatment in all Hospital settings, and alerts the physician to issues concerning patients’ progress.
- Utilizes principles of infection control and standard precautions in the performance of patient care activities.
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